Terms and Conditions

Donations Terms and Conditions

1. Purpose of Donations

All donations made to the Jane Goodall Institute New Zealand (JGINZ) support our charitable work in conservation, education, community engagement, and youth empowerment. Funds are used at the discretion of JGINZ to deliver programmes, maintain operations, and advance our mission.

2. Acceptance of Terms

By making a donation through this website, you acknowledge that you have read, understood, and agree to these Terms & Conditions.

3. Donations & Receipts

  • Donations may be made as one‑off contributions or recurring payments.
  • JGINZ will issue a receipt for every donation.
  • Donations over the threshold set by Inland Revenue may be eligible for tax credits; donors are responsible for confirming eligibility and submitting claims.

4. Refund Policy

As a small charity, donations are generally non‑refundable.

Refunds may be considered in cases of:

  • Duplicate transactions
  • Clear payment error
  • Other exceptional circumstances

Requests must be made within 14 days of the donation and may require proof of the transaction.

5. Use of Personal Information

We collect donor information solely for processing payments, issuing receipts, and communicating updates related to JGINZ.

We will never sell, trade, or share donor information with third parties except where required by law or necessary for secure payment processing.

For more detail, please refer to our Privacy Policy.

6. Security of Payments

All online donations are processed through secure, PCI‑compliant payment providers. JGINZ does not store full credit card details.

7. Recurring Donations

If you choose to set up a recurring donation:

  • You authorise JGINZ and our payment provider to process payments at the frequency selected.
  • You may cancel or change your recurring donation at any time by contacting us.

8. Donor Communication

By donating, you may receive occasional updates about our work, impact, and events. You can opt out of communications at any time.

9. Transparency & Accountability

JGINZ is committed to responsible stewardship of all funds. Annual reports and financial statements are available upon request.

10. Changes to These Terms

JGINZ may update these Terms & Conditions from time to time. Any changes will be posted on this page and will apply from the date of publication.

11. Contact Information

For questions about donations, receipts, refunds, or these Terms & Conditions, please contact: info@janegoodall.org.nz